Terms & Conditions
|What Customer Must Know For Better Shopping|
** If for any reason you are not completely satisfied with your purchase you may return your merchandise for store credit or refund. A 15% restocking fee will be applied to refunds. NO RETURNS ARE ACCEPTED FOR ANY ITEMS MARKED "FINAL SALE"**
** We have no control and accept no responsibility for the sizing you select for your merchandise. Please check the provided size chart to ensure correct sizing. **
ONLINE STORE CREDIT
TheDress.Co reserves the right to approve which countries it will ship to and in the event a country is not approved, the buyer will receive a full refund.
On international shipments, delays may occur that are beyond our control caused by such factors as weather, language barriers, duties, taxes, import restrictions and custom services.
If duties are not paid by on entry to destination country, or the merchandise is refused, the product will be abandoned in the destination country and the customer will be responsible for 100% of the product cost and shipping. The customer will not receive any type of refund or credit for abandoned products.
TheDress.Co is not responsible for errors made in selecting a dress size and cannot guarantee a dress will fit. It is the sole responsibility of the shopper to use a tape measure to take their measurements properly and then select the size that best fits them based on the size chart for the particular item purchased. TheDress.Co reserves the right to change sizes available and the size charts at any time.
Risk of Loss: Risk of loss or transfer of title to the Buyer or customer occurs when TheDress.Co delivers the merchandise ordered to a common carrier in good condition for shipment to the customer.
User Comments, Feedback, Postcards, and other submissions: We welcome your comments and feedback regarding the Site, our products and our services. All comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to TheDress.Co on or by the Site or otherwise disclosed, submitted or offered in connection with your use of the Site (collectively, the "Comments") shall be and remain TheDress.Co's property.
Such disclosure, submission or offer of any Comments shall constitute an assignment to TheDress.Co of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments without payment of any compensation.
Thus, TheDress.Co will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. TheDress.Co is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to user any compensation for any Comments; or (3) to respond to any user Comments.
You agree that no Comments submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any Comments you make.
You hereby grant TheDress.Co an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute such materials, information, suggestions, ideas or comments (other than your name) for any purpose whatsoever.
In the event you register and/or purchase product, you agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the registration form. If you provide any information that is untrue, inaccurate, not current or incomplete, or TheDress.Co suspects, for any reason, that such information is untrue, inaccurate, not current or incomplete, TheDress.Co, in its sole discretion, has the right to not fulfill your order or suspend or terminate your account and refuse any and all current or future use of the site.
Links to other web sites and services:
Disclaimer, Limitation of Liability and Indemnity:
ALL PURCHASES ARE AS IS, WHERE IS. THAT MEANS TheDress.Co HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTIBILITY AND FITNESS FOR A PARTICULAR PURPOSE.
You use this site at your own risk.
TheDress.Co shall not be liable for damages of any kind related to your use of or inability to use the Site, even if TheDress.Co knew, or should have known, of the potential for such damages.
What personally identifiable information is collected and how is it used?
We ask users to register on TheDress.Co in order to make a purchase, receive TheDress.Co's monthly mailings or access the site's message board. The following information is required for registration: first and last name, E-mail address, and password.
When you make a purchase, we require that you also provide your shipping and billing address, phone number and credit card information (if paying by credit card). This information is stored in a secured database, only accessible to employees with access rights to this information. TheDress.Co makes every effort to protect your online order information using Secure Sockets Layer (SSL) technology. (Details are provided in the next section.)
Additionally, TheDress.Co logs your Internet Protocol Address (IP). An IP address is a number that is automatically assigned to your PC every time you browse the Internet. Information from IP addresses is used for system administration, to examine overall traffic trends, troubleshooting, etc. This information is used only in the aggregate form. IP addresses are not linked to any personally identifiable information, meaning the user session is tracked but the user is anonymous.
How secure is transaction information?
SSL encrypts your order information to avoid the decoding of that information by anyone other than TheDress.Co. To check the security of your connection, look at the lower left-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active. You can also double check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https".
Some versions of firewalls don't permit communication through secure servers. In that case, you will be unable to connect to the server (and you won't have to worry about placing an order through an unsecured connection).
If you cannot access a secure server for any reason, please feel free to use our offline order form available upon check out, or place your order by phone.
Cookies, what are they? How and why we use them.
Although most browsers automatically accept cookies, you can usually change your browser to prevent cookies or notify you whenever you are sent a cookie. This gives you the option to decide whether or not to accept it.
TheDress.Co Customer Center
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TheDress.Co LIVE SUPPORT
TheDress.Co Business Information
|#B, 1543 Newton St. Los Angeles, CA90021|
|BUSINESS HOURS||Monday - Friday 8AM to 5PM PST|